Participants of Movement Links courses have the right to file a grievance regarding any aspect of the course, including learning objectives, prerequisites, qualifications, and credentials of presenters, schedule and format, credits, fees and submission deadlines, and cancellation and refund policy. Participants must file a grievance in writing, via email, to the Continuing Education Administrator: info@movementlinks.com. The grievance must state the title of the Movement Links course, the presenter, the date of the course, and specific details of the reason for the grievance. The Continuing Education Administrator will review the grievance and respond in writing to the member or participant filing the grievance with a decision regarding the grievance within thirty (30) days of receipt of the written grievance, via email or postal mail.

A participant filing the grievance has the right to appeal the decision(s) made by the Continuing Education Administrator within thirty (30) days of receipt of the written grievance. The member or participant may file an appeal in writing, via email by sending a copy of the original grievance, the written decision of the Continuing Education Administrator, and specific reasons for appealing the decision to Movement Links’s President. The President will respond in writing, via email or postal mail, within thirty (30) days of receipt of the written grievance with the decision of the appeal.